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04-07-2019 05:57 AM - edited 04-07-2019 05:58 AM
Hello, I Have Hp ay503tx Laptop and when I start any application on the laptop my laptop automatically shutdown means Crash.
And I run hp hardware diagnostics it was Long Harddisk Self test Failed with this id "6C1XTH-89N9K1-XD7X7F-618413" & Can me explain what is this Error with Harddisk?
Thanks
04-07-2019 10:19 AM
People think there is some long story in the error Code but it simply translates as:
Hard Disk 1 Full Test Failure
All those numbers identify the specific test to a specific machine and time and place. You can use that number to prove you have a hardware problem if the laptop is in warranty. If its not its a signal to replace the hard drive. We have helped thousands to do the procedure and would be happy to help you if you feel like its something you want to do. Cost will be somewhere between $50 and $150 depending on what replacement hard drive or SSD you order. Bigger and faster is more expensive, obviously.