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- Re: HDD SSD PM871a S.M.A.R.T error

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09-25-2019 01:48 AM
Hello all
i moved my SSD HDD to new HP desktop and after a month of use bios signal S.M.A.R.T errors photos below.
I was trying to check warranty status of hdd but was unable - i think this is due to that hdd was part of laptop that i don't have anymore so i can input it's s.n.
Is there anyway to check HDD warranty status or place RMA or can try to update firmware , was trying to find some info on that ssd hdd but there almost none
HDD details:
SN S2Y9NX0H962733
OLD PN 856134-001
NEW PN 816723-001
PM871A 256SSD
model MZ-7LN256A
P/N MZ7LN256HMJP-001
09-27-2019 04:38 PM
Since there is a Failure ID, this is a Hardware issue with the Hard drive and it needs to be replaced.
If the Hard drive was part of another Laptop then the Hard drive carries the same warranty as the Laptop. If the Laptop warranty expired, then the Hard drive warranty too would expire
Thank you
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KrazyToad
I Am An HP Employee