• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
MZ7LN256HMJP-001
Microsoft Windows 10 (64-bit)

Hello all

i  moved  my SSD HDD  to  new  HP desktop   and  after  a month  of  use   bios  signal  S.M.A.R.T  errors photos  below.

I was trying to check  warranty status  of  hdd  but  was  unable  - i think  this is  due  to  that hdd was part  of  laptop  that  i  don't have  anymore  so i can  input  it's  s.n.

Is  there  anyway to check  HDD  warranty  status   or place RMA   or    can try to  update  firmware  ,  was  trying  to  find  some info  on that ssd hdd  but  there almost  none

HDD details:

SN S2Y9NX0H962733
OLD PN 856134-001
NEW PN 816723-001
PM871A 256SSD

model MZ-7LN256A

P/N MZ7LN256HMJP-001

20190924_163318.jpg20190924_210243.jpg2.jpg

3 REPLIES 3
HP Recommended

@1Mario1

 

Since there is a Failure ID, this is a Hardware issue with the Hard drive and it needs to be replaced.

 

If the Hard drive was part of another Laptop then the Hard drive carries the same warranty as the Laptop. If the Laptop warranty expired, then the Hard drive warranty too would expire

 

Thank you 

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

HP Recommended

Hi, thanks for reply,

Laptop  has  warranty  but left me only SSD .

HP Recommended

@1Mario1

 

Unfortunately the Hard drive warranty only holds if it's with the original Notebook since it is part of the Notebook

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.