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Froylan
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Message 1 of 2
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Flag Post

HDD fails

‎05-29-2020 08:39 PM

HP Recommended
Product: Hp 17_g121wm
Operating System: Microsoft Windows 10 (64-bit)

On start screen apear a "found a trouble with your hdd, back up your information"

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Repairatrooper
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Message 2 of 2
Flag Post

‎05-29-2020 10:48 PM

HP Recommended

This is likely a preemptive drive failure notification. You need to have your drive replaced as soon as possible. If you replace right now a technician should be able to image your old drive to a new drive so you do not lose any programs or data and do not have to start over again installing everything.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
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