HDMI sound issue

[marty38]

In the last couple of days I've lost the audio ability for listening and transferring to MSFS, Sky App, U-Tube and every other available medium through an HDMI cable that I transfer from my 17inch gaming machine onto my 32 inch television. Is there something that I have inadvertently adjusted in the audio side of things on my laptop that may have caused this to happen?  Visual transfer for all of these in not affected. The sound on both my laptop and television have full audio ability when played through on their own without the HDMI cable connected.

Any help with this will be greatly appreciated.

Thank you. 

[Irfan_06]

Hi @marty38,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Laptop.

Kindly refer to the steps on this link to troubleshoot and let me know if that resolves the issue.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[marty38 · Accepted solution]

Many thanks for the link you provided, I'm happy to report that after following it I now have audio restored through my HDMI port.

Thank you.

[Irfan_06]

Hi @marty38,

That's great! Happy to hear that the issue has been resolved. I appreciate your efforts in performing the steps to fix it and If you need further assistance feel free to reach out to us.

Take care and have a great day ahead!

Irwin6

HP Support