HINGE ISSUE RESULTING IN CRACKS.

[abel-007]

Hello guys ! I have noticed that my hp laptops case has started to crack due to poor hinges and i can hear the sound when i open or close it . As a result of manufacturing defect we customers have to bear . HP kindly fix it for free as my warranty has expired .

[BeemerBiker]

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It might be useful to lubricate the hinge as I suspect that caused the problem.
This discussion is about using a toothpick to lubricate a MacBook hinge.
Or just do a general search

I notified a moderator. Some newer laptops can have the hinge repaired by HP even if out of warranty.  Also depends on the location and model

Let me know what you find out.

[Deep_World]

Hi @abel-007,
 
Welcome to the HP Support Community!

Thanks for reaching out!

I completely understand how it must feel to deal with a cracked laptop case and hinge issues, especially when it seems like a design flaw rather than something you caused. Even though your warranty has expired, the best step forward would be to reach out to your nearest HP authorized service center. They’ll be able to assess the hinge problem properly, and in some cases, they may offer repair options depending on the situation.

To ensure your device receives the appropriate care, we recommend visiting an authorized HP service center. Our certified technicians can provide a thorough diagnosis and offer the best solutions to address the issue.​

You can locate the nearest HP service center using our Service Center Locator:​

🔗 HP Service Center Locator

If you need further assistance or have any questions, please don't hesitate to contact us.​

Best Regards,

Deep_World