• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Notebook - 17-by0085cl
Microsoft Windows 11

I TURNED OFF MY INTEL OPTANE IN THE BIOS TO SOLVE A GREEN WINDOW SCREEN PROBLEM OR BLUE SCREEN AND AFTER IFIXED THAT I TRIED TOMGO BACK TO THE BIOS TO TURN ON MY INTEL OPTANE AND ITS NO LONGER THERE SO HOW DO I GET IT BACK ON

SLIMPICKINGS
1 REPLY 1
HP Recommended

Hi@slimpickings411,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing Intel Optane issues with the HP Notebook.  

 

I have a few recommendations 

  • Update your Notebook computer to latest BIOS from HP.COM.
  • Make sure the Windows and HP support assistant updates are up to date. 

Determine if Optane memory is installed and working normally:

  1. Start or restart the computer.
  2. Press F10 repeatedly during start up to enter the BIOS setup utility.

Look for the Intel(R) Rapid Storage Technology option. 

For American Megatrends BIOS, select System Configuration > Intel(R) Rapid Storage Technology.
For InsydeH2O BIOS, select System Configuration > UEFI Device Configuration > Intel(R) Rapid Storage Technology

If Intel Optane is not listed, the computer does not have Optane memory or Optane is malfunctioning and can not be detected. 

 

To Re-enable Optane Memory:

 

Click Start and select Intel(R) Rapid Storage Technology
Click Intel (R) Optane(TM) Memory

  1. Click Enable
  2. Click Yes in the Enable Intel(R) Optane(TM) memory window. 

Click Reboot

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.


Have a great day!

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.