Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎03-31-2021 01:47 AM - last edited on ‎07-07-2021 08:33 AM by Retired

HP Recommended
Product: HP bs0xx

Hi,  recently my HP Bs0xx/ 14Bs057sa 's battery has been unable to hold charge.

I've been looking for a replacement HSTNN-LB7W battery and have been offered a 919701-850 battery that was told would work but have noticed it has a different voltage to my original battery.

Will this still work and is this the correct battery to buy?

Thanks

Category:
1 REPLY 1

‎03-31-2021 02:41 AM

HP Recommended

Hi,

Yes, the battery has part number 919701-850 as we can see on page 32 of service manual

http://h10032.www1.hp.com/ctg/Manual/c05485573.pdf

 

Example

https://www.amazon.co.uk/s?k=919701-850&ref=nb_sb_noss_2

 

Hope it helps,

David

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.