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Windows 7

Can someone help me find this missing drivers of HP 14-G003AU? I can't find it anywhere, please???

 

Here's my screenshot:

 HP 14-G003AU.jpg

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

First install the amd chipset drivers and reboot.

 

http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2064

 

See if this graphics driver works:

 

http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064

 

PCI device:

 

http://h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6943835&swItemId=ob_133237_1&swEnvOid=405...

 

I'll guess the unknown device is this...

 

http://h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6943835&swItemId=ob_132986_1&swEnvOid=405...

 

I don't know what model wireless card your notebook has, so please do the following so I can figure that out and post the link to the driver you need.

 

Go to the device manager and click on the Network Controller needing drivers.

 

Then click on the Details tab at the top of the network controller window.

 

Now you see a Property drop down list and it is defaulted to Device Description.

 

Drop down on that and select the second item on the list (Hardware ID's).

 

Post the top string of characters that begin with PCI\VEN

 

View solution in original post

12 REPLIES 12
HP Recommended

Hi:

 

First install the amd chipset drivers and reboot.

 

http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2064

 

See if this graphics driver works:

 

http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064

 

PCI device:

 

http://h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6943835&swItemId=ob_133237_1&swEnvOid=405...

 

I'll guess the unknown device is this...

 

http://h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6943835&swItemId=ob_132986_1&swEnvOid=405...

 

I don't know what model wireless card your notebook has, so please do the following so I can figure that out and post the link to the driver you need.

 

Go to the device manager and click on the Network Controller needing drivers.

 

Then click on the Details tab at the top of the network controller window.

 

Now you see a Property drop down list and it is defaulted to Device Description.

 

Drop down on that and select the second item on the list (Hardware ID's).

 

Post the top string of characters that begin with PCI\VEN

 

HP Recommended

OK sir i will try, post result later.

HP Recommended

I'll need the hardware ID from the Network Controller if you want the wireless driver.

 

Otherwise, you're on your own.

HP Recommended

Only Network Controller and Unknown Device are not installed.

 

Heres the Hardware ID:

 

Network Controller:

PCI\VEN_168C&DEV_0036&SUBSYS_217F103C&REV_01
PCI\VEN_168C&DEV_0036&SUBSYS_217F103C
PCI\VEN_168C&DEV_0036&CC_028000
PCI\VEN_168C&DEV_0036&CC_0280

 

Unknown Device:

ACPI\HPQ6001
*HPQ6001

HP Recommended

Hi:

 

This driver should work for the wireless card.

 

http://h20565.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_128686_1

 

The 6001 is the wireless button that needs a driver.

 

Here is the problem...you are not supposed to be seeing that device on windows 7, so there are no drivers for it.

 

You can try auto and manually installing the W8/W8.1 wireless button driver, and see if that gets the device to go away.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-123643-1&cc=us&dlc=en&lc=en...

HP Recommended

Theres an error when installing wireless button driver.

 

hp.jpg

HP Recommended

Only unknown device not installed. Network Controller is already installed by this link 

you gave me.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-123643-1&cc=us&dlc=en&lc=en...

 

Just only one driver to go!

HP Recommended

In my own research and figured out this driver compatible in win8 not compatible in wn7.

 

Unknown Device:

ACPI\HPQ6001
*HPQ6001

 

Am I right? Can I just disable this driver?

HP Recommended

Did you try to manually install it?

 

If so and even that didn't work, you don't have any choice but to forget about it.

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