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‎08-26-2018 09:23 AM - edited ‎08-26-2018 09:24 AM

HP Recommended
Product: HP 14-cm0080au
Operating System: Microsoft Windows 10 (64-bit)

Hello and Good day! i recently bought a hp 14-cm0080au laptop with a ryzen 5 2500u proc with 4gb ddr4 2400 ram.

i just wanna know if this laptop is dual channel and RAM upgrade is possible with another slot. Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-26-2018 10:56 PM

HP Recommended

Hello @Xammy,

 

Your memory limit would be 16GB of DDR4-2400. Dual channel will work when RAM is a matched pair. (Speed, size, brand)

 

Steps to the replacement of the RAM are located on pages 34-35 of your computer's Maintenance and Service Guide.

 

Any RAM from a reliable brand (Hynix, Crucial, Samsung) should work.

 

Hope this helps,

Eddy

 

I used to be an HP Expert. I no longer participate in this community.

View solution in original post

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2 REPLIES 2

‎08-26-2018 10:56 PM

HP Recommended

Hello @Xammy,

 

Your memory limit would be 16GB of DDR4-2400. Dual channel will work when RAM is a matched pair. (Speed, size, brand)

 

Steps to the replacement of the RAM are located on pages 34-35 of your computer's Maintenance and Service Guide.

 

Any RAM from a reliable brand (Hynix, Crucial, Samsung) should work.

 

Hope this helps,

Eddy

 

I used to be an HP Expert. I no longer participate in this community.
Was this reply helpful? Yes No

‎08-27-2018 06:11 AM

HP Recommended

thank you for the prompt reply! gratly appreciated!

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