• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

I understand that it came with the 128 GB M.2 SSD which is SATA, and the Crucial MX500 M.2 SSD should work I appreciate that. My question though is if there is a way to verify that it can't handle the NVMe ?

Thanks,

Al

HP Recommended

 

"Your PC/Device needs to be repaired 

A required device isn't connected or can't be accessed.

Error 0xc00000e"

 

Was that a blue screen?

The error code means that the boot partition is not accessible.

You can find it out by the "Media Creation Tool".

Boot from USB and at the first page (country & language) press Shift + F10

In the command prompt type

diskpart

list disk

If there is no disk you have to forget it!

Otherwise type:       (make a screenshot by your mobile phone)

sel disk 0

list par

list vol

exit

 

close the setup

 

 

HP Recommended

Hello, 

 

I followed your steps and it shows the new drive, thank you very much, you don't know how much time I had spent trying to get this to work.. How can I get the programs and data files in the old drive migrated to the new drive?

HP Recommended

 


@Alcon2256 wrote:

 

I followed your steps and it shows the new drive,

No, you didn't follow my steps! 

I need a photo showing the diskpart command response

after

list disk

and

list par

list vol

Come back with this information. Otherwise it's useless

HP Recommended

57B2C24B-7CDA-4364-B955-C907D9906AD0.jpeg

 here you go

HP Recommended

I will get the List Vol pic later tonite. Wife required I go out on Christmas shopping trip

HP Recommended

That looks like a clean installation of WIN 11.

Or is it a clone?

 

Edit

The list vol result is there in your pic!

HP Recommended

Yes it looks that way. I installed the “wiped” New SSD into the laptop then using the USB and the Microsoft tool I created a bootable windows 11 on the USB. I then used your instructions  to get to the point that you see in the pic. What is encouraging is that this demonstrates that the new SSD is compatible with the laptop. What I had been unsuccessful in doing is having the laptop boot off the new 500gb SSD drive after imaging the old 128gb SSD via usb on to it. 
is there a way to migrate the programs and data on the old 128 gb SSd via USB to the new installed 500gb ssd?

HP Recommended

It's possible, but that would be a difficult operation. The data can just be copied to the new disk. You just need an USB-adapter and copy the files. That's all

If you don't have too many programs, you should reinstall them. 

 

But the first step I recommend you is to shrink the C-Partition to 128 GB and create a new partition for the data files.

It is much safer than to have everything on the C-Drive. This can be done in the diskmanagement. 

 

It's also possible to migrate missing drivers from the old disk to the new disk by the USB-Adapter

HP Recommended

Reinstalling is really not an option too many programs. Is it possible to boot off the old 128gb Ssd by putting it in my usb ssd enclosure and then use the Acronis to image that drive onto the already installed 500gb SSD?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.