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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
From its SKU, your machine is an HP Notebook - 14-df0023cl machine, its specs
https://support.hp.com/au-en/document/c06166782
It has 2 slots of TAM and supports up to 16GB. You can upgrade to 16GB (2 x 8GB) using compatible RAM such as:
https://www.crucial.com/memory/ddr4/ct2k8g4sfs824a/ct13520915
If you only need 8GB, you can buy SAM 4GB from slot 1 and install on slot 2.
Regards.
BH
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
HP Recommended
From its SKU, your machine is an HP Notebook - 14-df0023cl machine, its specs
https://support.hp.com/au-en/document/c06166782
It has 2 slots of TAM and supports up to 16GB. You can upgrade to 16GB (2 x 8GB) using compatible RAM such as:
https://www.crucial.com/memory/ddr4/ct2k8g4sfs824a/ct13520915
If you only need 8GB, you can buy SAM 4GB from slot 1 and install on slot 2.
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
3
1
0
HP Recommended
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