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‎12-25-2025 02:53 PM

HP Recommended

Hello HP community,

My HP 14-r032tu Notebook PC wont boot up. I have tested the battery and power supply which are both working.

As a next step, I am now trying to find out if this model has a BIOS battery that may need replacing...

I have removed the (13) screws underneath however I am unable to take off the lower case section to look inside.

Can anyone tell me if this model has a BIOS battery that may need replacing and further instruction for removing the bottom case?

Thank you kindly, 

Steph

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‎12-25-2025 06:23 PM - edited ‎12-25-2025 06:27 PM

HP Recommended

Hi, Steph:

 

Yes, the model series has a RTC battery.

 

You can download the service manual from the link below:

 

HP 14-r000 | Maintenance and Service Guide - Page 1

 

Chapter 4, pages 94 & 95 have the RTC battery removal and replacement procedure.

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‎12-25-2025 06:23 PM - edited ‎12-25-2025 06:27 PM

HP Recommended

Hi, Steph:

 

Yes, the model series has a RTC battery.

 

You can download the service manual from the link below:

 

HP 14-r000 | Maintenance and Service Guide - Page 1

 

Chapter 4, pages 94 & 95 have the RTC battery removal and replacement procedure.

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‎12-26-2025 01:36 AM

HP Recommended

Thank you so much Paul...I really appreciate your reply.

Kind regards,

Steph

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‎12-26-2025 06:07 AM - edited ‎12-26-2025 06:31 AM

HP Recommended

You're very welcome, Steph.

 

Cheers,

 

Paul

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