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HP Recommended

Yes 16 gb single modules would not be supported but 8 gb single module would work. Perhaps HP could send an 8 gb module if OP purchased a second 4gb module on the reasonable assumption there were 2 slots. 

HP Recommended

Yeah it looks like a problem with the manual. Glad you've cleared that up for me

HP Recommended

Yep... Need to ring hp up and see what the resolution is 

HP Recommended

Well I haven't solved your problem, but it looks like your computer is "normal", and it's just the manual that isn't clear!
If you can install 8gb, in some cases it might be a little more

Solved: Re: know motherboards complete caracteristics - HP Support Community - 8123339

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