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RTL8723DE
Microsoft Windows 10 (64-bit)

Hello, I open my notebook and i see that is available on the motherboard a place, were I can put an SSD type NVMe.

I tried to insert this SSD, but the computer doesn't start, even nothing starts.

I found a manual where is available this possibility, but I can't start the PC when I insert this SSD.

Does anyone know if this is possible?

 

Many thanks and best regard. 

 

Eduardo Ribeiro

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, Eduardo:

 

Below is the link to the service manual for your notebook.

 

HP 15 Laptop PC (Intel)HP 15g Laptop PCHP 15q Laptop PC Maintenance and Service Guide

 

Chapter 1 has the supported drive types.

 

Your notebook's M.2 slot only supports SATA SSD's, not NVMe, which is why the NVMe drive you installed isn't working.

View solution in original post

3 REPLIES 3
HP Recommended

Hi, Eduardo:

 

Below is the link to the service manual for your notebook.

 

HP 15 Laptop PC (Intel)HP 15g Laptop PCHP 15q Laptop PC Maintenance and Service Guide

 

Chapter 1 has the supported drive types.

 

Your notebook's M.2 slot only supports SATA SSD's, not NVMe, which is why the NVMe drive you installed isn't working.

HP Recommended

Hello Paul, 

 

many thanks for your help. I installed an M.2 SSD Sata 3, and this works perfect. I Have one boubt abou this Notebook. Can I have a Dual Boot system on this notebook ?

 

Many thanks for your help.

 

Regards 

 

Eduardo Ribeiro

HP Recommended

You're very welcome, Eduardo .

 

Unfortunately, I don't know the answer to your question.

 

I think the notebooks that come with a dual drive configuration only use the hard drive for storage., so I don't believe that you can boot from either drive.

 

You can try dual booting operating systems on the M.2 SSD, but you will need to re-partition the drive to be able to have enough space to run both operating systems.

 

Then use the 2.5" drive for storage in either case.

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