• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP 15-DB0005DX
Microsoft Windows 10 (64-bit)

Hi, I purchased an HP 15-db0005dx laptop from best buy 2 years ago, and recently I've noticed that my battery goes from 100 to 0 in less than 10 minutes, therefore I need to have it connected all the time while using it.

 

I've been searching online a replacement for the battery since the HP store doesn't have it when i look up the laptop parts with the lookup tool. and anyone help me find the battery that fits my model?

Also on ebay I've found several batteries that claim they fit models "15-CExxx" and such, but I'm not sure the could fit mine since my model starts with "15-DB".

 

Any help is greatly appreciated.

1 REPLY 1
HP Recommended

@Erickobain Welcome to HP Community!

 

I understand that you are looking battery.

 

Battery (3-cell, 41 Whr) L11119-855

 

You could purchase the part from HP, use the HP Parts surfer to identify the part: http://partsurfer.hp.com/search.aspx 

 

And order it via the HP Parts store: https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ 

 

Or alternatively, Contact HP for setting up an order/service via phone support  

 

If the part is not available in HP stores, you can order online. Please refer to the below link. 

 

http://notebookparts.com/new-genuine-hp-11-55v-41-9wh-battery-l11421-422-l11119-855/

 

The above link is 3rd party and is not owned by HP, I've posted this only so that I may help you resolve this issue by going beyond my support boundaries, please ignore the ads and take only the free suggestions

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.