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HP Recommended
HP 15-Db0005dx
Microsoft Windows 10 (64-bit)

Hi guys, I have a HP 15-db0005dx. Specs: Ryzen 5 2500U - Radeon Vegas 8 - 8 GB RAM - 128 GB SSD M.2.
I changed the hard drive to 512 GB M2 PCIe  NVMe SSD. But after three days the computer stopped and when I restarted it I got message (Boot Device Not Found) so I turn it off then turn it on but after 20 minute stopped again. Then I installed new windows but the same thing.
So the problem because of the high capacity of hard drive (512 GB) thats mean I can't change it to 512 GB or something else? can you help me please?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Mohammed-12 .

Actually there is no problem with the SSD capacity, in fact you can fit one up to 2TB.


I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

View solution in original post

5 REPLIES 5
HP Recommended

Hello @Mohammed-12 .
It is likely that the SSD you purchased was defective, of course, this without adding if the team suffered a fall or sudden movement, however, have you updated the bios of your team?
Have you already verified that the SSD is well placed?
Inside the equipment there is no dust or loose parts?


I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

HP Recommended

Thank you so much for your response. Yes I updated the bios and I did what you said. Actually I saw this detail below so I thought that the ssd hard drive doesn't must be bigger than 256GB. is that right?

 

Primary storage

M.2, SATA-3, solid-state drives:
256 GB, TLC
128 GB, TLC

PCIe, NVMe, M.2 solid-state drives:
256 GB

HP Recommended

@Mohammed-12 .

Actually there is no problem with the SSD capacity, in fact you can fit one up to 2TB.


I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

HP Recommended

Thank you so much for your response. It is very helpful to me. 

HP Recommended

@Mohammed-12 .

You are welcome, it is a pleasure to help.
Best regards!


I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

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