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‎07-31-2019 06:01 PM

HP Recommended
Product: HP Pavilion 15
Operating System: Microsoft Windows 10 (64-bit)

Used HP Support  Assistant last night to check my BIOS & run diagnostics after receiving Build 18947, Support Assistant showed all well. My PC says Version 6.9.1.0 is out of date, go to HP Tech Center. I am on the correct Support Assistant version, just wondering why it wasn't detected in the HP troubleshooter. I have my settings to receive updates & messages, yet I've never received anything automatically  I have to check for updates daily. Is there a download to get the correct version?

Jennifer
1 person had the same question
1 REPLY 1

‎08-01-2019 12:51 AM

HP Recommended

Hi Jennifer,

Here you can get latest HP Support Assistant

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

Here you can get latest HP hardware diagnostics

https://www8.hp.com/us/en/campaigns/hpsupportassistant/pc-diags.html

 

Hope it helps,

David

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