• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎11-07-2019 04:57 AM

HP Recommended
Product: 1wp51ua#aba
Operating System: Microsoft Windows 10 (64-bit)

Greetings - I am trying to replace a failed hard 1TB drive on an HP 1wp51ua#aba / HP 15-bs033cl.  Can someone please identify the part number or a compatible replacement?  Unfortunately, I don't have any of the original product documentation and will have to buy the media recovery software to reinstall the OS.

 

I'm fairly confident I can expose the existing hard drive from videos available online, but I haven't cracked the case yet because I'd like to determine the hard drive replacement cost first.

 

Thank you and any input will be greatly appreciated!

 

Regards,

Mateo

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-07-2019 07:32 AM

HP Recommended

Hi Mateo,

Here is a small guide

Basically, you can use any 2.5" SATA3 Hard Drive (max 2TB because of the thickness of drive). You could also replace with a 2.5" SATA3 SSD (of your desired capacity) which would give a great boost to the everyday performance of the notebook.

Examples:

https://www.amazon.com/Seagate-BarraCuda-Internal-Hard-Drive/dp/B07H28QRKN/ref=dp_ob_title_ce

https://www.amazon.com/Crucial-MX500-500GB-NAND-Internal/dp/B0784SLQM6/ref=sr_1_2?crid=184962H9H6KFC...

 

On page 53 of the service manual, you can see the steps to install the drive

http://h10032.www1.hp.com/ctg/Manual/c05493257

 

To install Windows again:

Download media creation tool from Microsoft on PC (different PC), run and create a bootable pendrive with the OS on it. (there is an explanation on the Microsoft web page on how to create the pendrive). Create the drive with Windows 10 Home 64-bit edition. Windows will automatically activate once installed and connected to the Internet.

https://www.microsoft.com/en-us/software-download/windows10

If you choose this option you will need to use the pendrive to perform a clean install of Windows 10. You might need to disable fastboot and secure boot in BIOS (probably not). So, insert the pendrive in the PC and it should boot directly from the drive. If not, turn off the PC by holding the power button. Press the power button and immediately keep pressing ESC until the startup menu appears and then press F9 and choose the pendrive in the boot menu. Once it boots from pendrive follow the procedure to install Windows.

 

When finished installing allow Windows to completely update and find all or most drivers. You can follow this process by going into settings > Security and update > click on Verify for updates. You might need to reboot a couple of times.

 I recommend installing HP support assistant which will help keep your drivers up to date and much more. You can download the latest version from here.

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

Once completely updated you can go into device manager and see if there are any missing drivers (there will be yellow exclamation mark next to the device). You can find these drivers and software on HP support page for your product.

https://support.hp.com/us-en/product/hp-15-bs000-laptop-pc/15551412/model/16901635/product-info?sku=...

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

Was this reply helpful? Yes No
8 REPLIES 8

‎11-07-2019 05:07 AM - edited ‎11-07-2019 05:14 AM

HP Recommended

Hi!, @MateoT :

Your notebook, is … https://support.hp.com/us-en/product/hp-15-bs000-laptop-pc/15551412/manuals

The specifications are … https://support.hp.com/us-en/document/c05530686?jumpid=reg_r1002_usen_c-001_title_r0001

The Generic Maintenance and Service Manual, is … http://h10032.www1.hp.com/ctg/Manual/c05493257

1wp.PNG

Have Drive ...

  • Part No: 778192-005
  • Description: 1.0TB SATA hard disk drive - 5,400 RPM, 2.5-inch form factor, 9.5mm height (raw drive)
  • Rohs: Compliant/Exempted

HDD_3.PNG

The recognized brand's are ... Seagate, Maxtor, Western Digital (WD), Samsung, Hitachi.

I hope this helps. OandP-Engine (Technical Advisor).
Please click on thumbs to thank.
Click accept as a solution if you answered your question.
Was this reply helpful? Yes No

‎11-07-2019 07:32 AM

HP Recommended

Hi Mateo,

Here is a small guide

Basically, you can use any 2.5" SATA3 Hard Drive (max 2TB because of the thickness of drive). You could also replace with a 2.5" SATA3 SSD (of your desired capacity) which would give a great boost to the everyday performance of the notebook.

Examples:

https://www.amazon.com/Seagate-BarraCuda-Internal-Hard-Drive/dp/B07H28QRKN/ref=dp_ob_title_ce

https://www.amazon.com/Crucial-MX500-500GB-NAND-Internal/dp/B0784SLQM6/ref=sr_1_2?crid=184962H9H6KFC...

 

On page 53 of the service manual, you can see the steps to install the drive

http://h10032.www1.hp.com/ctg/Manual/c05493257

 

To install Windows again:

Download media creation tool from Microsoft on PC (different PC), run and create a bootable pendrive with the OS on it. (there is an explanation on the Microsoft web page on how to create the pendrive). Create the drive with Windows 10 Home 64-bit edition. Windows will automatically activate once installed and connected to the Internet.

https://www.microsoft.com/en-us/software-download/windows10

If you choose this option you will need to use the pendrive to perform a clean install of Windows 10. You might need to disable fastboot and secure boot in BIOS (probably not). So, insert the pendrive in the PC and it should boot directly from the drive. If not, turn off the PC by holding the power button. Press the power button and immediately keep pressing ESC until the startup menu appears and then press F9 and choose the pendrive in the boot menu. Once it boots from pendrive follow the procedure to install Windows.

 

When finished installing allow Windows to completely update and find all or most drivers. You can follow this process by going into settings > Security and update > click on Verify for updates. You might need to reboot a couple of times.

 I recommend installing HP support assistant which will help keep your drivers up to date and much more. You can download the latest version from here.

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

Once completely updated you can go into device manager and see if there are any missing drivers (there will be yellow exclamation mark next to the device). You can find these drivers and software on HP support page for your product.

https://support.hp.com/us-en/product/hp-15-bs000-laptop-pc/15551412/model/16901635/product-info?sku=...

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

Was this reply helpful? Yes No

‎11-07-2019 07:38 AM - edited ‎11-07-2019 07:56 AM

HP Recommended

Hi!, @MateoT :

For install Windows 10 in you new blank HDD, only needed … https://www.easeus.com/backup-recovery/how-to-install-windows-10-on-a-new-blank-hard-drive.html

Too, you can see … https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install-winpc/reinstall-windows...

I hope this helps. OandP-Engine (Technical Advisor).
Please click on thumbs to thank.
Click accept as a solution if you answered your question.
Was this reply helpful? Yes No

‎11-07-2019 07:44 AM

HP Recommended

I would not trust the links provided by @OandP-Engine 

The method above is how to clean install Windows 10 directly from Microsoft

 

Regards,

David

Was this reply helpful? Yes No

‎11-07-2019 09:25 AM

HP Recommended

Thanks to all for the prompt replies and input.

 

David - your input was very complete, understood, and appreciated.  One quick question - if I install Windows 10 on the new hard drive using the Microsoft method, won't I need a new Windows 10 license?  I don't have the CD Key for the original OEM hard drive.

 

Or will Microsoft recognize the laptop's specs - CPU ID or serial number? - as a legitimate OS license?

 

Regards,

Mateo

Was this reply helpful? Yes No

‎11-07-2019 12:14 PM

HP Recommended

You're welcome Mateo.

You do not need a new license as it is in the firmware. Once installed and connected to internet Windows will automatically activate.

I would definitely opt for an SSD as the difference in performance is really great.

 

Let me know if you need further help,

David

Was this reply helpful? Yes No

‎11-07-2019 12:45 PM

HP Recommended

Thank you, David!

Was this reply helpful? Yes No

‎11-07-2019 12:54 PM

HP Recommended

You're welcome Mateo.

Let me know if you need any further help during the fix.

 

All the best,

David

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.