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- HP Community
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- HP 15-bs0xx replacement battery help

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02-06-2021 12:47 PM
Hello,
The battery on my laptop (HP 15-bs0xx) has finally lost the capability to hold any charge and am looking to buy a new battery, had a quick look on the HP website and couldn't find one for my model, can anyone help me find one that where I can find the new battery?
Thanks
02-06-2021 01:45 PM
There is a big problem here, what is your HP 15-Bs0xx. Is it an Intel or AMD machine ? Does it use 3-cells or 4-cells battery ?
We need to know what is your machine to be able to work out what do you need. Please use the following way to find out the model/product of your machine
https://support.hp.com/us-en/document/c00033108
Please do NOT post its Serial number (s/n).
Regards.
Regards.
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