• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎11-17-2019 02:48 AM

HP Recommended
Product: HP Notebook 15-bw009nv
Operating System: Linux

Hello,

I own an HP Notebook 15-bw009nv , which currently has 6GiB of memory (1x2GiB and 1x4GiB). The specifications of the cards installed are the following:

Slot 1:  SODIMM DDR4 Synchronous Unbuffered (Unregistered) 1866 MHz (0,5 ns), product: M471A5644EB0-CRC, vendor: Samsung, size: 2GiB, width: 64 bits

Slot 2:  SODIMM DDR4 Synchronous Unbuffered (Unregistered) 1866 MHz (0,5 ns), product: 4ATF51264HZ-2G3B1, vendor: Micron Technology, size: 4GiB, width: 64 bits

 

I would like to upgrade the total RAM to 8GiB with a set of the following card model:

Crucial 4GB DDR4-2400MHz (CT4G4SFS824A), DDR4 PC4-19200 • CL=17 • SINGLE RANKED • X8 BASED • UNBUFFERED • NON-ECC • DDR4-2400 • 1.2V • 512MEG X

 

Would that be possible and compatible with my laptop and its motherboard (HP 8333)?

Thank you in advance.

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-17-2019 09:53 AM - edited ‎11-17-2019 09:55 AM

HP Recommended

Yes, but only replace the original modules with a pair of modules.

 

Otherwise, you may find that only one of the modules is recognized by the BIOS and operating system. The reason that could happen is that the modules may have differing voltage requirements and primary and secondary memory timings.

 

Here is a link to the Crucial Memory EU website where you can purchase the pair of the guaranteed compatible memory modules.

https://eu.crucial.com/eur/en/compatible-upgrade-for/HP---Compaq/hp-15-bw009nv

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎11-17-2019 09:53 AM - edited ‎11-17-2019 09:55 AM

HP Recommended

Yes, but only replace the original modules with a pair of modules.

 

Otherwise, you may find that only one of the modules is recognized by the BIOS and operating system. The reason that could happen is that the modules may have differing voltage requirements and primary and secondary memory timings.

 

Here is a link to the Crucial Memory EU website where you can purchase the pair of the guaranteed compatible memory modules.

https://eu.crucial.com/eur/en/compatible-upgrade-for/HP---Compaq/hp-15-bw009nv

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.