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CND825BNSR
Microsoft Windows 10 (64-bit)

Hello, I’m considering on doing a RAM Upgrade for my HP Laptop, right now it has 4GB but does anyone know how much RAM the system can support or where I can get find information from HP about it? I’d love to hear your replies.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

According to the Crucial memory report for your notebook, it can support up to 2 x 16 GB of memory.

 

Memory RAM & SSD Upgrades | hp - compaq | hp 15 series | HP 15-da0599sa | Crucial IN

 

Chapter 1 of the service manual indicates the max memory is 2 x 8 GB.

 

HP 15 Laptop PC Maintenance and Service Guide

 

I recommend you do the following to confirm exactly how much memory your notebook can run...

 

Windows users can determine the maximum RAM capacity in the Command prompt with the command below.

 

It gives the final value in kilobytes which can be converted to gigabytes (divide the value by 1048576 to convert KB to GB).

 

Run the Command prompt app as administrator. 

 

Then run the following command.  You can copy and paste the line from here.

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

According to the Crucial memory report for your notebook, it can support up to 2 x 16 GB of memory.

 

Memory RAM & SSD Upgrades | hp - compaq | hp 15 series | HP 15-da0599sa | Crucial IN

 

Chapter 1 of the service manual indicates the max memory is 2 x 8 GB.

 

HP 15 Laptop PC Maintenance and Service Guide

 

I recommend you do the following to confirm exactly how much memory your notebook can run...

 

Windows users can determine the maximum RAM capacity in the Command prompt with the command below.

 

It gives the final value in kilobytes which can be converted to gigabytes (divide the value by 1048576 to convert KB to GB).

 

Run the Command prompt app as administrator. 

 

Then run the following command.  You can copy and paste the line from here.

 

HP Recommended

Thank You Very Much @Paul_Tikkanen I really appreciate your time to help me out here.

HP Recommended

You're very welcome.

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