• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎05-24-2022 12:03 AM

HP Recommended
Product: HP Laptop PC 15-dy2000 (2D117AV)
Operating System: Linux

Hi! 

 

I'm trying to figure out if the 15-dy-2035tg can be upgraded from an i3 to an i5 or i7. 

 

Thanks!

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-24-2022 07:06 AM

HP Recommended

Hi:

 

The processor is an integral part of the motherboard and cannot be upgraded unless you replace the motherboard with one listed in chapter 3 of your notebook's service manual that comes with a better processor.

 

Not only would that cost at least as much as what you originally paid for the notebook, HP does not have the service manual for the 15-dy2000 model series in order to see what other motherboards are available.

 

They only have the manual for the older 15-dy model series.

 

HP Laptop PC 15-dy2000 PC IDS Base Model Manuals | HP® Customer Support

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎05-24-2022 07:06 AM

HP Recommended

Hi:

 

The processor is an integral part of the motherboard and cannot be upgraded unless you replace the motherboard with one listed in chapter 3 of your notebook's service manual that comes with a better processor.

 

Not only would that cost at least as much as what you originally paid for the notebook, HP does not have the service manual for the 15-dy2000 model series in order to see what other motherboards are available.

 

They only have the manual for the older 15-dy model series.

 

HP Laptop PC 15-dy2000 PC IDS Base Model Manuals | HP® Customer Support

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.