• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎03-31-2023 07:47 PM

HP Recommended
Product: HP 15-g070nr Notebook PC (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

 Please I need help I haven't used my HP 15 g070nr laptop in awhile still in good condition, I was charging my laptop and battery was really low I had to charge it each time the orange and white keeps acting up, it was white light still charging, then when I took out the cable the battery percentage dropped down so fast, Please help I don't know if it's a "Battery Replacement or Cable Replacement" I still can see the battery line charge.......

Category:
2 REPLIES 2

‎03-31-2023 10:12 PM

HP Recommended

@Carlos20201 

 

Its specs

 

                 https://support.hp.com/au-en/document/c04307090

 

It is 8 or 9 years old now, it time you need a new battery part # 746641-001 which is an old style battery. HP does not stock it, you can buy from Newegg or Amazon for around $30.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎04-01-2023 12:53 PM

HP Recommended

Do u know why I can find a good deal besides Newegg or Amazon, because they won't ship Laptop Battery to my location, I live in Hawaii.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.