• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Microsoft Windows 11

I've been using HP 15-r006tu Notebook PC since end '22. While the laptop is good, but the battery life right from the first day has been pretty disappointing. This is the latest screen of the Battery Report. 

RituraajJ_0-1714111269333.png

It serial number is "Serial Number"!! How come? Did my retailer swap it with a local battery quietly? 
Battery life with full charge is down by almost 22% from the manufactured capacity. I use utilities like battery limiter to retain my battery between 20%-80% most of the time and calibrate it once in 1-2 months with full discharge-full charge procedure as suggested by HP. This time is continues to show me "calibrate battery" even after 2 calibration attempts. Has be battery done with its life? Is the life only 1-2 years. 
My 10-year-old Macbook Air bought in 2014 still gives more battery backup than this one. 
And I have gone thru zillions of 'how to maintain/maximize your laptop battery pages' so don't really bother suggesting another one unless there's genuinely some relevant and new stuff in there.

My question is:
1. Does my laptop have fake battery?

2. Should I expect not more than this battery backup?

3. Is it time to replace with a new battery within just 1.5 years or so?

Thanks,

RJ 

 

2 REPLIES 2
HP Recommended

@RituraajJ 

 

Please calibrate the battery first. Please use the following Guide

 

           https://support.hp.com/us-en/document/ish_2268927-1713329-16

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Hi

Thanks for your response. As I mentioned, I have been calibrating the battery regularly. Please advise if something else needs to be done/fixed.
RJ

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.