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HP Recommended

Hi, can I upgrade the RAM and what's the max memory capacity for HP 15S-eq3064au?

I couldn't find any info on HP website and would like to know before buying the laptop.

Thx.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Unfortunately, HP does not have a service manual for that model series.

 

The service manual on the support page covers the older models with the Ryzen 3xxx processors.

 

HP 15 Laptop PC 15-e3000 Manuals | HP® Customer Support

 

According to chapter 1 of the manual, your notebook has two memory slots and can support up to 2 x 8 GB of DDR4-3200 memory.

 

According to the specs the 8 GB of memory your notebook comes with is configured as 2 x 4 GB.

 

HP Laptop 15s-eq3034AU Product Specifications | HP® Customer Support

 

If you want to install more than 2 x 8 GB of memory in your notebook, you can do this to see how much memory your notebook can support:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Unfortunately, HP does not have a service manual for that model series.

 

The service manual on the support page covers the older models with the Ryzen 3xxx processors.

 

HP 15 Laptop PC 15-e3000 Manuals | HP® Customer Support

 

According to chapter 1 of the manual, your notebook has two memory slots and can support up to 2 x 8 GB of DDR4-3200 memory.

 

According to the specs the 8 GB of memory your notebook comes with is configured as 2 x 4 GB.

 

HP Laptop 15s-eq3034AU Product Specifications | HP® Customer Support

 

If you want to install more than 2 x 8 GB of memory in your notebook, you can do this to see how much memory your notebook can support:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

HP Recommended

Thank you!

HP Recommended

You're very welcome.

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