HP 15au626tx battery charging very slowly after BIOS update.

[A4Apollo]

@Hansraj-Das,

Thanks for sharing the picture. In the picture you have shared, I see the battery is still charging.

Have you tried charging your laptop using a different adapter?

It looks like it's stuck at 68%, try updating the chipset drivers and Intel Management Engine Interface on the PC to the latest version and check if it helps.

Update the chipset drivers using this link. Click Here

Also, update the Intel Management Engine Interface on the PC using this link. Click Here

Lastly, try performing a system reset on the PC and check if it helps. 

Refer this article to know more information about performing a system reset. Click Here

Hope this helps!

Take Care! 🙂

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[Hansraj-Das]

hi @A4Apollo, thanks fo that suggestion. It worked for me partially. Now although my battery is charging itself upto 100%, but the problem is that is getting charge only when the system is shut down. And furthermore, the battery is getting discharged very early. I hope to get a reply soon with a help to fix it.

[A4Apollo]

@Hansraj-Das,

Thanks for the update. Follow these Steps to rectify this issue

• Disconnect Power Supply
• Remove battery.
• Connect Power Supply
• Turn on the laptop.
• Control Panel -  Device Manager.
• Under the Batteries category, right-click all instances of Microsoft ACPI Compliant Control Method Battery, and Uninstall.
• Shutdown.
• Disconnect Power Supply.
• Insert battery.
•  Connect Power Supply.
•  Turn on the laptop

Hope this helps!

Take Care! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[Hansraj-Das]

hi @A4Apollo,

I am disappointed to say that the freezing of battery charging still persists. Your method worked for me but for a day. Now it is againg at the same 68% and not increasing. I event went to the hp service centre, they advised me to reset the pc. I even tried that, but still didnot work for me. Please help me with a permanent fix. I hope to get a reply soon

[A4Apollo]

@Hansraj-Das,

I'm sorry to know the issue still persists.

But after a lot of research, I have found a service advisory related to the issue you have mentioned. Please try the steps recommended below to solve the issue.

Perform the following trouble shooting steps below before replacing the battery.
Check the BIOS (F.41 and later) to confirm the setting is set to Full Charge, if it is not, change the BIOS setting to Full Charge.
Power on the unit.
Press F10 to enter the BIOS.
Select the Power option. 

Full Charge: The battery charge stops at 91~100%. 
Extended Life of Battery Pack: The battery charge stops at 76~80%. 
Optimize Life of Battery Pack: The battery charge stops at 46~50%. 

Save changes and exit the BIOS.
If the above step does not fix the issue, upgrade the BIOS to version F.45 (SP85194). 

Update the BIOS using this link. Click Here

Let me know if this works!

Take Care! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[Hansraj-Das]

hi @A4Apollo,

I tried both of the softwares and yes, they worked for a while. But the problem still persists after a while now. And I am exteremly dissapointed to say this. I even tried going to hp care, but those dumb people didnt have any solution to this proplem except for resetting the pc. I even tried that. I really regret buying a hp laptop. I noticed that the bios version is f48 in my laptop. Could you please let me know the steps by which i can revert back to bios version f45? That shall be helpful i guess.

[A4Apollo]

Hi! @Hansraj-Das,

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

Regards

A4Apollo
 

[Hansraj-Das]

hi @A4Apollo,

Thanks for helping me to get to an appropiate team but sir, i havent got any personal mails or any kind of messages in my hp community inbox aswell