HP 17-BS0xx Screen Hinge Failure

[Maxhonec]

HP laptop (17-bs0xx) left hinge failure.  It has come apart after very gentle and careful use -- only slight, slow, careful lid movement (not even full opening or closing).  Now it has suddenly come apart and open/closing the laptop is not possible.  Out of warranty.  Laptops MUST BE designed for Lid-Screen  hingle movement, so the ubiquity of the broken hinge problem is CLEARLY A DESIGN-MFG DEFECT, like a car door -hinge that breaks  (never heard of one breaking).  This is my 8th or 9th HP:  Two other HP laptops have the overheating problem.  I'm 66 yrs old living on small income.  Is HP going to leave me  stranded with another broken Laptop? 

[Nal_NR]

Hi @Maxhonec,

Welcome to the HP Support Community. 

I understand that you are facing issues with broken hinges. I'd like to help!

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

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