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Hi! I need the maintenance and service manual for this machine, but when choosing the manual for this model (HP-by3xxx) at HP 17-by3000 Laptop PC series - Setup and User Guides | HP® Support it's actually download the manual for the HP-by1xxx series that has eighth generation Intel processors, not the tenth. It is incorrect.

 

Could anyone by any chance provide the correct one? And better if they correct the site link for future users.

1 REPLY 1
HP Recommended

@makiavelo wrote:

... Could anyone by any chance provide the correct one? And better if they correct the site link for future users.


@makiavelo 

 

No, not 100% correct. The 17-by3000 series uses 10th Intel processors. HP has not published new manual for new series. Basically could be few minor changes such as processors, wifi adapters, part #. The rest is nearly the same.

 

Regards.

BH
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