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‎05-07-2022 08:32 AM

HP Recommended
Product: HP 17-cn00097nr
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I'm trying to get a user manual for a HP 17-cn00097nr - but the model doesn't exist on the HP website, even though I can find a technical specification for it, there is no other information available.

Can anyone help please.

TIA.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-07-2022 08:51 AM

HP Recommended

Hi, @tuftythesquirre the correct model number of your laptop is "HP Laptop 17-cn0097nr" and not " HP 17-cn00097nr "

 

If you go to this page you will see your product specification.

 

https://support.hp.com/us-en/document/c07802868

 

1.PNG

 

As for the manual, it seems the product is in a series so go to this website.

 

https://support.hp.com/us-en/document/c07802868

 

And get your product number which is "40K42UA"

 

Then come here.

 

https://support.hp.com/us-en/document/c03754824

 

2.PNG

 

In that search bar put in "40K42UA" and it should lead you to the document page of the laptop.

 

3.PNG

 

This is the manual

 

4.PNG

 

http://h10032.www1.hp.com/ctg/Manual/c07790305.pdf

 

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎05-07-2022 08:51 AM

HP Recommended

Hi, @tuftythesquirre the correct model number of your laptop is "HP Laptop 17-cn0097nr" and not " HP 17-cn00097nr "

 

If you go to this page you will see your product specification.

 

https://support.hp.com/us-en/document/c07802868

 

1.PNG

 

As for the manual, it seems the product is in a series so go to this website.

 

https://support.hp.com/us-en/document/c07802868

 

And get your product number which is "40K42UA"

 

Then come here.

 

https://support.hp.com/us-en/document/c03754824

 

2.PNG

 

In that search bar put in "40K42UA" and it should lead you to the document page of the laptop.

 

3.PNG

 

This is the manual

 

4.PNG

 

http://h10032.www1.hp.com/ctg/Manual/c07790305.pdf

 

Was this reply helpful? Yes No

‎05-07-2022 09:18 AM

HP Recommended

Many thanks for your help.

Was this reply helpful? Yes No

‎05-07-2022 09:42 AM

HP Recommended

You are welcome 😊

Was this reply helpful? Yes No
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