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- HP Community
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- Notebook Hardware and Upgrade Questions
- HP 17-cn0104na Memory and Me. NVMe Upgrade

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12-20-2024 01:50 PM
Hi,
I have just received the above laptop, but unfortunately someone bought it for me, so I never had a choice to spec it out. I would like to increase both the RAM, and M2. NVMe SSD.
I know what components I need, but how can I get these upgrades done without invalidating my warranty, as a note I used to work for both IBM, and Acer Computers in the Netherlands, building servers, laptops, and desktop machines, so I am fairly skilled to do the upgrades myself?
Thanks in advance
PS If I have to get these installed by an Authorised HP party, we're can I find one, I live in Redditch, UK.
12-20-2024 07:38 PM
Warranty is a grey/gray area, very hard to say in concrete. For new generation machines, adding something or fixing something is a work for Authorized Service Provider parts .
However you can add yourself. If something went wrong due to this upgrade, I think HP would not honor warranty.
Hope this makes sense.
Regards.
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12-20-2024 08:24 PM
I have to he honest, I wish this brand new HP Laptop was not bought for me. According to there find an Authorised HP service center near me, it's in the US, yes really.
I think the only option is to put it in the bin to be quiet honest, if I do find one, it will cost more than buying a new one, from a more user upgradeable, and company who wants to help there customers.
My next laptop will never be a HP ever again.