HP 235 Wireless Mouse and Keyboard Combo - Lock Light Is On

[Baruchg]

Hi All,

I have a wireless keyboard (combo with Mouse) and when i am trying  to type, the lock light sign on the keyboard is on and nothing is being typed, any idea what should i do ? see the attached picture

Thanks,

Baruch 

[Alden4]

Hi @Baruchg,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like your keyboard's "lock" light is on, which typically indicates that a specific function key (like Num Lock, Caps Lock, or Scroll Lock) is active. However, if the keyboard is not typing, it could be due to a few different issues. Here's a step-by-step guide to troubleshooting this.

Check the Num Lock, Caps Lock, and Scroll Lock:

• The lock light may be showing that Caps Lock or Num Lock is activated. Try pressing the Caps Lock or Num Lock key to see if the light turns off and if typing resumes.

Try Restarting:

• Sometimes, restarting the computer can help reset keyboard functionality. Unplug the keyboard (if wired) or turn it off and on (if wireless) and restart the device.

Re-pair the Keyboard:

• If the issue persists, try re-pairing the keyboard with your computer. For a wireless keyboard, you can typically do this by unpairing the device and then reconnecting it via the USB receiver or Bluetooth settings.

Check Keyboard Settings:

• On your computer, check if any keyboard settings might have been changed. For example, make sure the keyboard layout is correctly set for your region and language in the operating system's keyboard settings.

Test on Another Device:

• If possible, try the keyboard on another computer or device to see if the issue is with the keyboard itself or your computer.

Replace the Batteries:

• If you're using a wireless keyboard, low batteries could cause erratic behavior. Try replacing the batteries.

Check for Driver Updates:

• Ensure that your keyboard drivers are up to date. You can do this via the Device Manager on Windows or in the system preferences on Mac.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support