• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎07-23-2023 05:49 AM - edited ‎07-23-2023 05:51 AM

HP Recommended

Query: I have HP 245 G7 Notebook PC. I would like to know if I can upgrade my laptop with WD Blue NVMe 250GB PCIe SSD?

 

Background on the issue: I am planning to add an SSD to my  HP 245 G7 Notebook PC. The device originally came with 4GB DDR and 1TB HDD. I've done thorough research on the topic and I find conflicting views whether this particular model supports PCIe or SATA interface.

  • In some HP forums, both users and moderators have mentioned that the upgrade should work.
  • Some have referred to manuals on HP support stating it might be outdated for this model but the upgrade should work.
  • While the rest of the folks have suggested that NVMe wouldn't work but only SATA SSDs 
  • Some youtube videos show the laptop being upgraded with NVMe SSDs and claiming to work.

It has become highly confusing on the truth, tbh. Hence, I am asking this query again here to ascertain that I buy the right part before upgrade, since it comes with no return policy (in India)

 

Product Details:

Product name - HP 245 G7 Notebook PC

Product number - 2D8C6PA

Baseboard Product - 85B1

Processor - AMD Ryzen 3 3300U, 2100Mhz

Category:
3 REPLIES 3

‎07-23-2023 06:28 AM

HP Recommended

Hi:

 

NVMe SSD's are supported in the 245 G7 notebooks with the AMD Ryzen processors.

 

Here's a video which actually shows the drive working after being installed, not just being installed and the video ends.

 

HP 245 G7 / 250GB #nvme_ssd m.2 / #ddr4 #8gbram UPGRADE BOOT IN 8 SECONDS 😱 #KICKSTARTBIKER - YouTu...

 

Only SATA M.2 SSD's work in the 245 G7's with the AMD 'A' series processors and that assumes they have the M.2 slot.

 

Was this reply helpful? Yes No

‎07-23-2023 07:06 AM

HP Recommended

Hi, thank you for quick response. 

 

I have one query related to the video link. As from video screenshot at the end, the processor for the guy's laptop is Ryzen 5 3500U but mine is Ryzen 3 3300U. Will it still be compatible with differing processors?

Was this reply helpful? Yes No

‎07-23-2023 07:49 AM

HP Recommended

You're very welcome. 

 

Yes, any model Ryzen processor offered in the 245 G7 model series will support a NVMe SSD.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.