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‎04-28-2020 01:56 AM

HP Recommended
Product: HP 245 g5
Operating System: Microsoft Windows 7 (64-bit)

Hello everyone I'm using HP 245g5 notebook laptop after installing windows 7 64 bit  it says Universal serial bus controller not found with exclamation mark in device manager

2 REPLIES 2

‎04-28-2020 07:28 AM

HP Recommended

Hi Skboy112,

 

I would recommend to use the following tool to collect the latest version of your driver.

The Tool is called HP Image assistant & it will help you to update all your drivers:

https://ftp.hp.com/pub/caps-softpaq/cmit/HPIA.html

 

 

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‎04-28-2020 08:05 AM

HP Recommended

Hi, @Skboy112 

 

Download and install the W7 x64 chipset driver from the link below and restart the PC.

 

https://www.amd.com/en/support/chipsets/amd-9-series-chipsets/990fx

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