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‎09-08-2024 01:43 AM

HP Recommended
Operating System: Microsoft Windows 11

Hi,


I recently bought an HP 250 G10 (8A541EA#AB8) laptop. The HP website listed the graphics card as Intel Iris Xe, but after installing the drivers, it shows Intel UHD instead.

 

I found out that Dual Channel RAM is required for Iris Xe, but the same specs mention Single Channel RAM. This seems contradictory, and it feels like I can't fully utilize the Iris Xe performance.

Does anyone have suggestions or a solution for this?

Thanks!

Category:
1 REPLY 1

‎09-08-2024 10:37 AM

HP Recommended

If the installed processor is Pentium or Celeron, that is what is available.

 

If a pair or memory modules is installed that is not absolutely identical in all respects, the memory will run in single channel mode only.


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