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‎01-14-2017 06:56 AM - edited ‎01-14-2017 06:59 AM

HP Recommended
Product: HP 250 G4
Operating System: Linux

Hello,

 

I bought this RAM in amazon and placed it in the second slot. When I turn on the computer, It only recognize the old RAM. If I put only the new RAM the screen stays black. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-14-2017 07:01 AM

HP Recommended

The old RAM is 1.35 volt and the new RAM is 1.5 volt. Your system needs 1.35 volt. Look for memory with DDR3L-1600. 

 

The "L" means low voltage 1.35 volt. 

 

4-GB (PC3L, 12800, 1600-MHz) 691740-005

 

https://www.amazon.com/HP-691740-001-1600MHz-PC3L-12800-memory/dp/B00CI08FX4/ref=sr_1_1?ie=UTF8&qid=...

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎01-14-2017 07:01 AM

HP Recommended

The old RAM is 1.35 volt and the new RAM is 1.5 volt. Your system needs 1.35 volt. Look for memory with DDR3L-1600. 

 

The "L" means low voltage 1.35 volt. 

 

4-GB (PC3L, 12800, 1600-MHz) 691740-005

 

https://www.amazon.com/HP-691740-001-1600MHz-PC3L-12800-memory/dp/B00CI08FX4/ref=sr_1_1?ie=UTF8&qid=...

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

Was this reply helpful? Yes No
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