• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

Hello,
I have a HP 255 G10 running Windows 11 (25H2). In Device Manager I see a yellow exclamation mark for ACP DMIC Node (Hardware ID: VEN_1022 DEV_15E2). The internal microphone is not working.
I have already installed the latest Realtek HD Audio driver (SP165565, version 6.0.9862.1) and AMD chipset drivers. Windows Update optional drivers and HP Support Assistant show everything as up to date, but the ACP DMIC Node driver is still missing.
Could you please provide the correct Microphone array driver / ACP DMIC Node INF package (SPxxxxxx) for this model?
Thank you in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

The microphone driver is part of the graphics driver package.

 

See if installing this version of the AMD graphics driver gets the microphone to work:

 

https://ftp.hp.com/pub/softpaq/sp152001-152500/sp152268.exe 

 

See this related discussion for additional details:

 

Microphone on HP 255 G10 V.2 - HP Support Community - 9396814

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

The microphone driver is part of the graphics driver package.

 

See if installing this version of the AMD graphics driver gets the microphone to work:

 

https://ftp.hp.com/pub/softpaq/sp152001-152500/sp152268.exe 

 

See this related discussion for additional details:

 

Microphone on HP 255 G10 V.2 - HP Support Community - 9396814

HP Recommended

Hi:
I would like to thank you for your assistance regarding the missing microphone driver on my HP 255 G10. The link you provided to the sp152268 package solved the issue, and now the internal microphone works perfectly.
I appreciate your quick and precise help.

HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.