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‎07-24-2022 01:15 AM

HP Recommended
Product: hp 255 g7

Morning all

I have just gotten the HP 255 G7 and was lucky enough to be able to test 16g ram in the 1 slot this machine has, the machine picked it up and ran with it, but it is still not very fast.  I was recommended that I should get a new Hard drive (250g solid state) but am wondering if it is that I have asked the machine to run with something it was not designed to run with, by putting 16g ram into it instead of 8g?  I was told its impossible to add another ram slot into the machine, my brain says there is no such thing as impossible but how complicated is that? 

I realize that putting a new hard drive in can only speed things up a bit but when I check on my task manager I see that the CPU is taking mass amounts of strain, would it not make more sense to upgrade that first?

Thank you

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1 REPLY 1

‎07-24-2022 01:33 AM

HP Recommended

Hello @BabesGirl 

 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Please download, install and run speccy (free version)

https://www.ccleaner.com/speccy

 

(2) Send a screenshot of speccy <summary>

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