• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎01-21-2024 09:50 AM

HP Recommended
Product: HP EliteBook 2570p Base Model Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I have 2 problems with my keyboard on a HP 2570p.

 

Caps lock (and num lock) LED stopped working and I couldn't find a solution to make them work again. Actually I don't remember when did it happen...

 

HP Hotkeys. Some keys (eg brightness adjustment) do not work after a new win10 installation and I can't install the only version of the HP Hotkey support I found (win8) because a newer version has been installed (automatically?) which doesn't work.

 

Thanks for any advice in advance

 

Category:
1 REPLY 1

‎01-22-2024 07:43 AM

HP Recommended

The Hotkey problem has been solved: I found a solution in an older post.

The sp71790.exe driver works perfectly.

 

Now just the LEDs doesn't work...

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.