HP 3168ngw laptop case - broken mount to screen hinge

[ACETech]

The plastic mounts for the screen hinge broke on one side.  (just wanted to ungrade the HDD to a SSD; i've taken laptop cases apart many times but this one just self destructed)

Is there a place to get a new case?  the system isn't old and very usable.

thanks,

darryl

[The_Fossette]

@ACETech

I reviewed your post and I understand that you are looking for a case for your computer.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you contact support and they will assist you with the available service options for your computer.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe