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HP Recommended
HP Pavilion - 17-ab204nl
Microsoft Windows 10 (64-bit)

Hello,  I accidentaly removed from my hp pc the pre-installed software hp 3d driveguard. I would like to know if it is possible to have the link to reinstall this application on windows 10 (64bit) thanks.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

If you accidentally uninstalled the 3D Driveguard driver, there should be a device listed in the device manager labeled as an Unknown device (Dispositivo sconosciuto).

 

Click on that device.

 

Click on the driver tab.

 

Click on Update driver.

 

Select the 'Browse my computer for drivers' option and browse to the driver folder that was created when you ran the driver file.

 

That folder should be located in C:\SWSetup\sp107654.

 

Make sure that the Include subfolders box is checked and the driver should install.

 

If not, then see if this older version of the driver works:

 

https://ftp.hp.com/pub/softpaq/sp81501-82000/sp81885.exe 

View solution in original post

5 REPLIES 5
HP Recommended

Yes, I gave you the link in your other post.

 

Didn't you see my reply? 

 

You should have gotten an e-mail notification that someone replied to your post.

 

Re: HP 3D DRIVEGUARD - HP Support Community - 9031137

HP Recommended

Yes, I received the response to my first post, I connected to the link:
https://ftp.hp.com/pub/softpaq/sp107501-108000/sp107654.exe and downloaded the software.
I tried to install it as administrator but I get the error:
Unable to install driver: Out of available data

HP Recommended

If you accidentally uninstalled the 3D Driveguard driver, there should be a device listed in the device manager labeled as an Unknown device (Dispositivo sconosciuto).

 

Click on that device.

 

Click on the driver tab.

 

Click on Update driver.

 

Select the 'Browse my computer for drivers' option and browse to the driver folder that was created when you ran the driver file.

 

That folder should be located in C:\SWSetup\sp107654.

 

Make sure that the Include subfolders box is checked and the driver should install.

 

If not, then see if this older version of the driver works:

 

https://ftp.hp.com/pub/softpaq/sp81501-82000/sp81885.exe 

HP Recommended

I managed to install with the older version.
Thank you so much

HP Recommended

You're very welcome.

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