HP 470 G9 docking station.

[amadill]

A client purchased this notebook as a desktop replacement. They wish to set it up with dual external monitors. They purchased a USB-C docking station and were unable to make it work. The specs say that the USB port does not support graphics. What are their options?

[banhien · Accepted solution]

@amadill 

Its specs

               https://support.hp.com/us-en/document/ish_6412808-6412852-16

It ONLY has 1 hopeless USB 3.2 Gen 1.0 Type-C , 5 Gbps signaling rate ports (data transfer only; charging or external monitors not supported) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

• Charge your machine,
• Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)

If you wish to connect 2 external monitors (only-total 3), you can use

• Monitor 1: HDMI direct cable,
• Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter

Regards

[JulesWilko]

In all honesty, HP have lost their minds with the 470. 

Buy a refurb Probook 470 G5. 

It was the last decent 17" business laptop before someone at HP hit the pipe. 

They've even carried on the stupidity with the G10.