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‎03-09-2024 08:52 PM - last edited on ‎03-10-2024 11:27 AM by Retired

HP Recommended

So my computer screen is broken and I need to replace it! However, there’s no replacement screen offered based on the product model nor serial number. Now base on these product specifications [Personal Information Removed] ProdID 54800EA#ABU HP 4g LTE Laptop 14-eg0001na. What type of screen replacement is most compatible? 
I also would like to know if it has 30 or 40 pins to connect the video 

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1 REPLY 1

‎03-12-2024 07:51 AM

HP Recommended

Hi @Kizzy5,

 

Welcome to the HP support community.

 

Please help us with the laptop serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

https://support.hp.com/in-en/document/ish_2039298-1862169-16

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Rachel571 

HP Support

.
Sneha_01- HP support
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