HP 8470p motherboard

[draexo]

I have an old HP Elitebook 8470p with the AMD graphics GPU.  I believe the motherboard has died. (Randomly powers off even though temperatures are good, will not charge any of the 3 batteries I have, I have tried 3 different chargers).

I am trying to find the replacement part number.  Any ideas?

[banhien · Accepted solution]

@draexo 

HP 8470p  is a series of many different models/products. Please use page 107 of the Maintenance and Service Guide on the following link to find out which one you need.

        http://h10032.www1.hp.com/ctg/Manual/c03659338.pdf

Machine is too old, I don't think HP Store stocks old parts. You can use part # and search online including eBay.

Regards.

[draexo]

Thanks.  Using the PDF, I was able to confirm that the 686041-001 is the motherboard I need.  I appreciate it. 

I will attempt to repair with a new motherboard.  If not, well, who knows.  I have no idea what else it could be besides the motherboard.  I have 3 chargers, 3 batteries, and a docking station.  Laptop boots with chargers, but not on battery.  Laptop sees the charge on the battery, but is not able to use it or charge it.  About a month prior, WiFi stopped working and I had to go to cable.  Then this nonsense with the power and then  2 weeks after this started, the laptop started simply turning off.  Sort of like a thermal event turnoff, but all my temperature monitoring showed the temperature was fine.