• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Microsoft Windows 11

Hola

tengo una hp pavilion x360 14-cd1xxx que tiene placa base HP 850E (U3E1) quisiera saber las especificaciones de la placa

base y saber la frecuencia maxima que soporta ya que quiero aumentarle la memoria RAM, actualmente tengo una de 4 GB 2400 MHz

quiero saber cuanto es lo maximo de memoria RAM que puedo ponerle y si la frecuencia puede ser mayor de la que tengo uso actualmente ?

Gracias

2 REPLIES 2
HP Recommended

Hi



Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.



Regards,

I work on behalf of HP.
HP Recommended

Hi, @Elias19 

 

Below is the link to the service manual for your notebook.

 

Maintenance and Service Guide HP Pavilion x360 14m Convertible PCIMPORTANT! This document is intende...

 

Chapter 1 has the memory upgrade info.

 

If it has an Intel core processor, your notebook has two memory slots and can support up to 2 x 8 GB of DDR4-2400 memory.

 

You can install faster memory such as DDR4-2666, but it is only going to run at 2400 MHz because that is the fastest speed any of the 8th generation core processors can run the memory at.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.