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- HP 8570w Accelerometer driver not working

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06-03-2019 02:38 AM
Hello
I install Win 10 on my HP 8570w. Everithing working but HP Accelerometer still notifi me that cant run on windows.
I try it uniinstall, reinstall, update from device manager and it's still on the same... Even if I turn it off but nothing work. Still is here notification.
Can help someone?
THANKS
Solved! Go to Solution.
Accepted Solutions
06-03-2019 07:48 AM
Hi:
The W10/8.1/8/7 driver doesn't work for that device.
This is the only way I know of to get it to work on the 8x70p/w series....
You have to manually install the XP driver.
First, uninstall the 3D driveguard drivers and software you tried, so that the accelerometer is showing up as an Unknown Device.
1. Download and save this driver, but do not run it.
This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object.
https://ftp.hp.com/pub/softpaq/sp58001-58500/sp58201.exe
2. Download and install this free file utility. The 2nd file at the top of the page is for 64 bit.
After you install 7-Zip, right click on the driver file you saved.
Have 7-Zip Extract to: and let it extract the file into its folder name (sp58201).
Once that is done, go to the device manager, click on the unknown device needing the driver.
Click on the driver tab. Click on Update Driver.
Select the Browse my computer for driver software option, and browse to the driver folder that 7-Zip created.
Make sure the Include Subfolders box is checked, and the driver should install.
The 8650w uses this version of the 3D driveguard software...
06-03-2019 07:48 AM
Hi:
The W10/8.1/8/7 driver doesn't work for that device.
This is the only way I know of to get it to work on the 8x70p/w series....
You have to manually install the XP driver.
First, uninstall the 3D driveguard drivers and software you tried, so that the accelerometer is showing up as an Unknown Device.
1. Download and save this driver, but do not run it.
This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object.
https://ftp.hp.com/pub/softpaq/sp58001-58500/sp58201.exe
2. Download and install this free file utility. The 2nd file at the top of the page is for 64 bit.
After you install 7-Zip, right click on the driver file you saved.
Have 7-Zip Extract to: and let it extract the file into its folder name (sp58201).
Once that is done, go to the device manager, click on the unknown device needing the driver.
Click on the driver tab. Click on Update Driver.
Select the Browse my computer for driver software option, and browse to the driver folder that 7-Zip created.
Make sure the Include Subfolders box is checked, and the driver should install.
The 8650w uses this version of the 3D driveguard software...
01-08-2020 07:41 AM
Hi, Bill:
If installing the above XP x64 driver didn't work, unfortunately there isn't anything else I know of that will work.
The W10 driver doesn't work. You can try it but I think W10 blocks if from installing.
01-25-2020 01:17 PM
HI Paul,
I'm running windows 10 version 1909 on HP Folio 9470m. I have issue with this Hp mobile Data Protection Sensor i tried the method you have given on the solution but it didn't worked. It says "The system cannot find the file specified". Please help me with this issue. And now my PC is not connecting to any Android Device because of this driver issue. I will be very grateful for your response.