• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎03-18-2022 09:52 AM

HP Recommended
Product: HP Notebook - 15-ay503tx
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

My HP 15-AY503TX outer shell is broken and also fan is not working. Checked with HP service and they are quoting an amount close to what I paid during initial purchase.

 

Is there any alternate way to get it fixed.

Category:
2 REPLIES 2

‎03-18-2022 10:47 AM

HP Recommended

Get the parts and fix it yourself or find a lower-cost labor supplier. We can help you find the parts if you like. 

1 person found this reply helpful
Was this reply helpful? Yes No

‎03-18-2022 11:14 PM

HP Recommended

Hi,

 

Thanks for your response. I am from India, I was able to source components like battery and fan, but I am still looking for the outer shell. I am unable to find the outer shell for my laptop. any pointers would be great help. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.