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‎10-17-2016 07:58 AM

HP Recommended
Product: HP Pavilion Notebook - 15-p204
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I'm new to the HP community.

 

I am having a problem. Well, I can't really say it's a MAJOR problem as there is no threat to the system or anything, it's just one of them annoying little things.

 

Yesterday, I updated my BIOS to F.43 after being prompted by HP support assistant. Update went successful, loaded back up laptop, and the update is STILL showing as not installed on the HP support assistant. I reinstalled it and it is still showing the same thing.

 

Is this just a bug and is it really installed and the support assistant hasnt been updated??

 

thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-18-2016 11:29 AM

HP Recommended

Hi @GarethWilliamss,

 

Thanks for posting in the HP Forums and Welcome.

 

I read about the HP Support Assistant prompting you to download on your HP Pavilion 15-p204 Notebook. As you suspected this is a glitch. Skip the update. 

 

I hope this helps.

 

Please let me know if this help resolves the issue by marking this post as Accept as Solution. 

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP

View solution in original post

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8 REPLIES 8

‎10-18-2016 11:29 AM

HP Recommended

Hi @GarethWilliamss,

 

Thanks for posting in the HP Forums and Welcome.

 

I read about the HP Support Assistant prompting you to download on your HP Pavilion 15-p204 Notebook. As you suspected this is a glitch. Skip the update. 

 

I hope this helps.

 

Please let me know if this help resolves the issue by marking this post as Accept as Solution. 

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
Was this reply helpful? Yes No

‎10-18-2016 11:44 AM

HP Recommended

Thank you so much for replying.

 

As I done the update twice, will that affect my laptop in anyway? Or as it was already installed the first time, the second installation didn't in a sense matter.

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‎10-18-2016 11:47 AM

HP Recommended

Hi @GarethWilliamss,

 

It was already installed and that is the glitch.

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
Was this reply helpful? Yes No

‎10-20-2016 08:28 AM

HP Recommended

I gathered that:)

 

So installing it the second time will not make a difference? I dont know whether its just me overthinking but since installing twice my laptop is a little slower. That may just be me over thinking it.

 

So just to confirm, installing twice will not affect my laptop in any way? Like, the bios hasnt updated twice and has 2 updated version running at the same time making it slower if you get what I man

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‎10-20-2016 08:37 AM

HP Recommended

Hi @GarethWilliamss,

 

No, it won't hurt but I would try to reload the factory installed BIOS Setup settings. http://ow.ly/Jsqq302g0dj.

 

Then try the update.

 

Let me know. Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
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‎10-21-2016 04:52 PM - edited ‎10-22-2016 04:03 AM

HP Recommended

Thank you for suggesting this to me.

 

I will try this. So will this restore it back to the version that it was before any updates took place?

 

Will doing this harm my laptop? (Eg. data lost and windows updates lost)

 

Thanks for your help

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‎10-22-2016 04:16 AM

HP Recommended

Thank you for all your help so far and I am sorry for inundating you with so many questions 🙂 ^^^^

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‎10-23-2016 09:31 AM

HP Recommended

I reloaded the settings and my laptop is more responsive, the HP BIOS is still showing the latest up to date version:)

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