HP Battery Alert Error 601

[AfG55]

I have an HP Laptop - 17-by3005tu. I have started getting the Battery Alert message on startup and cannot find my OS and Version on the Driver Update page. I have recently upgraded to Windows 11. Prior to that I had Windows 10 Home (x64) Version 22H2 (build 19045.6093) - which is not on the Driver Update page either.

The help page suggests "To resolve a battery alert message, update the BIOS and then perform the Battery Test in HP PC Hardware Diagnostics UEFI."  Further information states to only update the BIOS with a driver from the HP Site.

Where/how can I do this when the support page doesn't offer an update for my system.

[Max3Aj · Accepted solution]

@AfG55, Welcome to the HP Support Community – it’s great to have you here!

I appreciate you taking the time to share your question. I'm more than happy to assist with this and provide a solution that works for you.

The Battery Alert Error 601 indicates that your laptop's primary (internal) battery has degraded to less than 25% of its original capacity. This is common in aging batteries and can also be triggered by low ambient temperatures. 

Please check this document and follow the suggested steps - HP Notebook PCs - 601 or 60X error is displayed on a black screen | HP® Support

HP Notebook PCs - Testing and calibrating the battery (Windows) | HP® Support

I hope your issue is now resolved. If not, feel free to reply and we’ll continue helping until everything’s sorted!

If the post helped, please click “Accepted Solution” to help other users easily find it. And if you’d like to say thanks, just tap the “Yes” button!

Cheers,

Max3Aj

HP Support