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‎04-28-2021 12:02 PM

HP Recommended
Product: HP Envy - 17 - bw0011nr
Operating System: Microsoft Windows 10 (64-bit)

I have executed the calibration procedure several times and still get the same response.

suezee08_0-1619632870170.png

 

2 people had the same question
2 REPLIES 2

‎04-28-2021 05:21 PM

HP Recommended

@suezee08 

 

Please use the following discussion:

 

       https://h30434.www3.hp.com/t5/Gaming-Notebooks/How-to-solve-the-quot-Calibrate-20-quot-error-in-batt...

 

Regards.

BH
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‎04-28-2021 10:14 PM

HP Recommended

As posted in the recommended discussion, the procedures for charging, discharging, recharging have not worked on my unit.  I don't understand why HP Battery Check results say it is functioning correctly, if I cannot calibrate successfully.

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