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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- HP Battery replacement

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12-02-2021 07:47 AM - edited 12-02-2021 07:53 AM
Hi HP
My laptop is old 5 years and the battery not working, I need a new battery replacement. where is the centre store how much cost let me know? new replacement battery ( model: HP pavilion 15-au003tx)
please do the needful
Thanks & Regards
Gunjan Bali
12-02-2021 11:57 AM
Welcome to the HP Community.
Open
HP Pavilion Notebook PC - Maintenance and Service Guide
Part number and Replacement procedure - Starting on Page 31
Description Spare part number
Battery 2C 41WH 5.36Ah LI BP02042XL-PR 849909-855
Battery cable 856351-001
Use the part number(s) to find a compatible replacement part at an online merchant in your region.
Additional Information...
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HP Collection of “how-to” videos – Battery
Internal Batteries…
HP Support Channel - Collection of “how-to” videos
- Use Categories to narrow the results.
- Select your Video
Example – Category
HP PC Service Videos | Remove and Replace Parts
Cntrl-F Search the page for Replace the Battery or Battery
Find a similar model type to your system > Select and watch your Video
No Video for your exact system?
YouTube has many, many videos - expand your search beyond the HP gallery offerings...
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Find / Check for parts at PartSurfer / HP Parts Store
Reference: HP Notebook PCs - Ordering HP Certified Replacement Parts
PartSurfer might be able to tell you exactly which parts came with your device.
Open PartSurfer
- Select your Country
- Enter the device Product Number , Serial Number, or Part Number in the Quick Search box
- HINT: To see a system-specific list, replace the Product Number with your device Serial Number
- Items accompanied by a tiny box in the Add-to-Cart column are available for purchase
Parts marked as "n/a" (or are missing from the list) are not available from HP.
Parts marked as available for purchase might be available > CHECK: HP Parts Store
OR
When HP does not provide the part for retail purchase,
Use your search engine to find a compatible part number replacement at your favorite online store.
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HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
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Our Community is comprised of volunteers - people who own and use HP devices.
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Question / Concern Answered, Click "Accept as Solution"